Quality & Training Manager - Scotland

Head Office

Title: Quality & Training Manager - Scotland

Location: Head Office

Salary: D.O.E.

Start Date: 01/09/2023

Job Description

Allied Surveyors Scotland is one of Scotland’s largest and most progressive multidiscipline firms of Chartered Surveyors with 30 offices throughout Scotland and a wide range of blue chip private and public sector clients.

Our Quality Officer manages our Quality Assurance function, in conjunction with our Operations Team, and oversees our internal and external audit processes.  Due to retirement of the existing QO, an opportunity has arisen for an experienced chartered surveyor to join our team.  We have taken this opportunity to expand the existing job scope and create a new, full time role covering the overall quality function, with a remit to include staff training and development across all levels of the business.  This presents the successful applicant with an element of “blank canvas” to develop an expanded function and to further grow their strategic and technical competencies within the role.

Whilst much of the role will suit WFH, there will also be a requirement for an element of travel within our Scottish branch network, which will largely be self-managed by the successful applicant.

Responsibilities

• Reviewing and collating external audit results from our lender / panel manager client base;
• Debriefing surveyors on any audit issues identified;
• Taking up discrepancies / audit issues with client base in case of disagreement;
• Collating, chairing and minuting Regional Quality Officer meetings (2 or 3 per annum);
• Managing office audit process and reviewing/actioning office audit reports which have been prepared by RQO’s;
• Develop and deliver an enhanced training function covering staff at all levels within the business;
• Managing annual QA audit process including information gathering, scheduling office audits and meeting with QA auditor.

Requirements (i.e. relevant skills and experience)

• RICS accredited degree together with demonstrable experience as a Chartered Surveyor
• Driving license
• Excellent telephone manner and communication skills
• Competency with IT software (Word, Excel, Outlook, etc)

This exciting position offers the successful candidate a generous remuneration package, including

• Salary Negotiable DOE
• Company pension contribution
• Fantastic exposure to high end clients
• Company bonus scheme
• Professional subscriptions paid
• 20 days holiday plus bank holidays