Client Money Handling Procedures

Purpose

This document sets out the Client Money Handling procedures of the entities comprising Allied Surveyors Scotland
Ltd (referred to herein as “the Firm” but including both corporate and Partnership structures).

We are members of the Royal Institution of Chartered Surveyors (“RICS”) and subscribed to the RICS Clients Money
Protection Scheme. The internal controls and procedures, outlined below, have been designed and implemented to
follow best practice and RICS regulations. This document should be read in conjunction with the RICS Professional
Standards and Guidance UK, Client Money Handling, 1st Edition which defines Client Money.

Accounts

All client money held or received by the Firm is banked to a general client bank account (“the Account”) held with
Royal Bank of Scotland (“the Bank”), regulated by the Prudential Regulation Authority and the Financial Conduct
Authority. Accounts are Client Deposit Accounts and are held in the name of the Firm with Client Account included
in the title. Client money is under the exclusive control of the Firm.

The Firm has written confirmation from the Bank that monies in the Account will not be combined with or
transferred to any other account maintained by the Firm, and the Bank is not entitled to exercise any set-off or
counterclaim against money in the Account for any sum owed to it for any other account of the Firm.

Receipts

The Finance team logs all monies received by electronic transfer, on the day of receipt where possible, and
allocates to the appropriate client ledgers.

Cheque payments, and cash payments directly into the account, are not accepted.

In the case of mixed money, the receipt is paid into the Account and thereafter the office money is transferred
promptly to the office account.

Payments

All client money held is available on demand.

Payments from the Account on behalf of clients are made only on the written instruction of the engagement
principal who must hold a Directorship or position of equivalent authority. Any variation to this policy will be agreed
at the outset and stated in the Management Agreement.

In all cases, the Firm verifies that sufficient funds are held for the client in question prior to making payment.

When fees are due and payable, an invoice or other written notification of the cost will be issued to the client
before withdrawing money from the Account to pay the Firm’s fees. Agreed fees will only be deducted without prior
notification if the client has given written authorisation to do so.

Written permission is obtained from clients for any direct debits or recharged bank costs, unless otherwise agreed.

Client money is returned to the client as soon as there is no longer any reason to retain those funds.

Controls & Procedures

All payments from the Account require prior approval in line with the Firm’s Terms of Business, or if applicable the
specific permissions set forth in the Management Agreement.

Electronic transfers require approval in the first instance from the engagement Partner.

A payment request is then uploaded to the banking platform where access is restricted to a small number of senior
management personnel.

Bank reconciliations are performed monthly. As per RICS regulations, the Firm performs a 3-way reconciliation
between bank statement, general ledger, and cashbooks. All bank reconciliations are prepared by the Finance
Manager and subject to the approval of the engagement principal.

Prompt action is taken to investigate the owner of any unidentified funds. Where the owner cannot be identified,
the Firm will attempt to return the funds to sender within 28 days of receipt. Failing this and once all reasonable
avenues of investigation have been exhausted, the Firm will pay the funds to a registered charity.

Interest & Charges

Client Money Accounts are instant access and non-interest bearing. The account maintenance and transactional
banking costs are paid for by the Firm.

Client Communication

At the outset of the instruction, the Firm details in writing the bank account details and provides a copy of the Client Money Handling Procedures.

Unless otherwise agreed in the Terms of Business, Engagement Letter or Property Management Agreement, where a
client requires information regarding money held on their behalf, they must submit this in writing. The Firm then
aims to respond within 5 working days.

Whilst we endeavour to avoid disputes wherever possible, we recognise that occasionally we may do or omit to do
something that gives rise to dissatisfaction, disappointment, or complaint. In such circumstances, we make every
effort to remedy the situation in accordance with RICS Rules of Conduct.

Board of Management
19.05.2026

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